The Science of Leadership

Get It Right In Your Own Mind First: Communication | Ep. 10 | The Science of Leadership

In this episode of @TheScienceofLeadership, Tom and Justin discuss how effective communication is crucial for leadership; it allows leaders to influence others and achieve common goals. They emphasize the need to understand the message before communicating it and the importance of listening and hearing others. They also discuss practical tips for effective communication, such as considering the audience and adjusting the delivery style. Tom highlights the importance of knowing when to speak and when to let others speak, and the goal of communication being to make the team better and achieve the shared vision.

Key concepts include communication, leadership, influence, clarity, consistency, thinking, emotion, cognitive load, decision-making, self-regulation, understanding, listening, hearing, audience, delivery style, and teams.

 

Key Takeaways

• Clear and consistent communication is crucial for effective leadership.
• Leaders need to spend time thinking about what they want to say and get it right in their own mind first.
• Emotion and pride can hinder effective communication, so leaders must manage their impulses and regulate their emotions.
• Effective communication requires practice and mastery of the message.
• The science behind communication in leadership emphasizes cognitive load, decision-making processes, and self-regulation. Effective communication in leadership requires understanding the message before communicating it.
• Listening and hearing others are crucial aspects of communication.
• Consider the audience and adjust the delivery style accordingly.
• Know when to speak and when to let others speak.
• The goal of communication is to make the team better and achieve the shared vision.

 

Sound Bites

• "Communication needs to be clear and consistent when we talk about leadership."
• "If you don't know what you want to say, no one else will know what you are trying to say."
• "Communication is important in leadership because it is how you influence someone else."
• "Makes my job easier."
• "One thing you touched on there, which we've gone a little bit on the other side for this talk, is we've been focusing on understanding it in our own mind before you communicate it."
• "A lot of people like to say, you have two ears and one mouth. You should be listening at least twice as much as you talk."

 

Key References

Self-regulation and Cognitive Control:

• Inzlicht, M., & Schmeichel, B. J. (2012). What is ego depletion? Toward a mechanistic revision of the resource model of self-control. Perspectives on Psychological Science, 7(5), 450-463.

Impact of Mindful Speech:

• Hülsheger, U. R., Alberts, H. J. E. M., Feinholdt, A., & Lang, J. W. B. (2013). Benefits of mindfulness at work: The role of mindfulness in emotion regulation, emotional exhaustion, and job satisfaction. Journal of Applied Psychology, 98(2), 310-325.

Prefrontal Cortex and Decision-Making:

• Miller, E. K., & Cohen, J. D. (2001). An integrative theory of prefrontal cortex function. Annual Review of Neuroscience, 24(1), 167-202.

Communication and Emotional Intelligence:

• Goleman, D. (1995). Emotional intelligence: Why it can matter more than IQ. Bantam Books.

Cognitive Load and Verbal Communication:

• Sweller, J., Ayres, P., & Kalyuga, S. (2011). Cognitive load theory. Springer Science & Business Media.
  
  

Being Responsible & Accountable as a Leader with Gen. Gus Perna | Ep. 9 | The Science of Leadership

In this episode of @TheScienceofLeadership Dr. Collins has a conversation with General Gus Perna about the importance of being responsible and accountable as leaders. General Perna shares insights from his military career, emphasizing the need for leaders to align actions with words, build trust, and lead by example. Reflecting on his experience with Operation Warp Speed, he underscores the importance of prioritizing the mission, building diverse teams, and collaborating effectively. He also offers practical advice on decision-making, time management, and humility in leadership.

During his career in the Army, General Perna commanded soldiers during Operation Iraqi Freedom and later served as Commanding General of the U.S. Army’s Materiel Command, overseeing 190,000 personnel and a $175 billion budget. In 2020, when the United States needed a vaccine to be developed and delivered across the country, he co-led Operation Warp Speed, delivering the COVID-19 vaccine ahead of schedule.

Important concepts covered include leadership, responsibility, accountability, trust, leading by example, Operation Warp Speed, diverse teams, decision-making, time management, and humility.

Key Takeaways

• Leaders must be responsible and accountable for their actions and the outcomes they achieve.

• Leading by example is crucial in building trust and inspiring others to follow.

• Taking responsibility and being accountable can have a significant impact on the success of a mission or organization.

• Violating trust by not being responsible or accountable can undermine leadership effectiveness.

• Maintaining high standards and holding oneself and others accountable is essential for achieving desired outcomes. Leaders must lead by example and be responsible and accountable for their actions and decisions.

• Building diverse teams and leveraging the expertise of others is crucial for success.

• Leaders should ask themselves if a decision is bigger than themselves and their organization before taking action.

• Being willing to delegate and collaborate is essential for effective leadership.

• Humility is a key trait for leaders, as it allows them to learn from others and make better decisions.

• Improving decision-making and organizational performance are positive outcomes of being responsible and accountable.

 

Key References

• Edmondson, A. C. (2018). The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth.

• Heifetz, R. A., Grashow, A., & Linsky, M. (2009). The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World.

• Kouzes, J. M., & Posner, B. Z. (2017). The Leadership Challenge. Wiley.

• De Dreu, C. K. W., & West, M. A. (2001). Minority dissent and team innovation: The importance of participation in decision-making. Journal of Applied Psychology, 86(6), 1191-1201.

• Frink, D. D., & Klimoski, R. J. (1998). Toward a theory of accountability in organizations and human resources management. Research in Personnel and Human Resources Management, 16, 1-51.

• Collins, J. (2001). Good to Great: Why Some Companies Make the Leap and Others Don't.

What It Takes to Get the Job Done: Competence | Ep. 8 | The Science of Leadership

On this episode of @TheScienceofLeadership, Tom and Justin discuss the importance of competence in leadership. Competence includes expertise in a field and the skills to lead effectively—both essential for trust, credibility, and team cohesion. Competent leaders drive team performance, cohesion, and retention, as studies show that employees are more likely to stay when they perceive their leaders as capable and supportive. To build competence, leaders can invest in personal development, gain practical experience, and seek mentorship.

 

Takeaways

• Competence in leadership involves both expertise in a specific field and the ability to lead effectively.

• Competence is crucial for building trust, credibility, and team cohesion.

• Leaders with competence are associated with improved organizational performance and employee satisfaction.

• Continuous learning and growth are essential for leaders to maintain and improve their competence. Competence in leadership is essential for team cohesion, effectiveness, and reducing intent to leave.

• Leaders can become more competent by investing in personal development, gaining practical experience, and seeking mentorship.

• Resources for further learning on competence in leadership include books like 'The Leadership Challenge' and the US Army's leadership field manual.

 

Key References

• Judge, T. A., Bono, J. E., Ilies, R., & Gerhardt, M. W. (2002). Personality and leadership: A qualitative and quantitative review. Journal of Applied Psychology, 87(4), 765.

• Deci, E. L., Ryan, R. M., & Williams, G. C. (1996). Need satisfaction and the self-regulation of learning. Learning and Individual Differences, 8(3), 165-183.

• Zaccaro, S. J., Rittman, A. L., & Marks, M. A. (2001). Team leadership. The Leadership Quarterly, 12(4), 451-483.

• Mumford, M. D., Zaccaro, S. J., Harding, F. D., Jacobs, T. O., & Fleishman, E. A. (2000). Leadership skills for a changing world: Solving complex social problems. The Leadership Quarterly, 11(1), 11-35.

• Walumbwa, F. O., Avolio, B. J., Gardner, W. L., Wernsing, T. S., & Peterson, S. J. (2008). Authentic leadership: Development and validation of a theory-based measure. Journal of Management, 34(1), 89-126.

• Avolio, B. J., Gardner, W. L., Walumbwa, F. O., Luthans, F., & May, D. R. (2004). Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviors. The Leadership Quarterly, 15(6), 801-823.

• Kouzes, J. M., & Posner, B. Z. (2023). The Leadership Challenge, 7th ed. Jossey-Bass, San Francisco.

• The Center for Army Leadership. (2004). The U.S. Army Leadership Field Manual. Department of the Army, Washington, DC.

The Power of Appreciating People with Gen. Barry McCaffrey | Ep. 7 | The Science of Leadership

In this episode of  @TheScienceofLeadership  Dr. Collins sits down with renowned General Barry McCaffrey to discuss the powerful impacts that occur when we appreciate those we lead. General McCaffrey shares insights on why recognizing and valuing team members is crucial, the impact of small acts of praise, and the importance of leading from the front. He recalls a Vietnam story illustrating servant leadership, with leaders eating last and going first into battle. Dr. Collins highlights the Four Cs of Leadership—Character, Competence, Caring, and Communication—and how these principles apply across fields. Key themes include appreciation, servant leadership, and recognition.

General McCaffrey is a graduate of the United States Military Academy at West Point, led troops in both the Vietnam and Gulf Wars, and served as the Commander of U.S. Southern Command. He was awarded numerous medals, including two Silver Stars, four Bronze Stars, and three Purple Hearts. Following his retirement from the Army, he served as Director of the Office of National Drug Control Policy under President Clinton. Since that time, he has served on multiple boards of directors for various corporations and non-profits.

 

Key Takeaways:

• The Importance of Recognition: General McCaffrey emphasizes the need to recognize excellence publicly, a powerful motivator in both military and civilian leadership.

• Servant Leadership in Action: Leadership isn't about personal gain; it's about ensuring your team is well-cared for and valued.

• Tailored Praise: Not everyone wants or needs public recognition. Good leaders understand the preferences of their people and adjust accordingly.

• Character and Competence are Non-Negotiable: Great leaders must be experts in their field and must embody integrity.

• Hard Work is the X-Factor: The willingness to put in the effort consistently sets successful leaders apart.

• Leadership in Large Organizations: Even in massive organizations, it's possible to maintain personal connections and understand individual contributions.

• Fairness vs. Equality: Rewarding everyone equally can be detrimental; recognizing exceptional performers benefits the entire team.

 

References

Algoe, S. B., Haidt, J., & Gable, S. L. (2008). Beyond reciprocity: Gratitude and relationships in everyday life. Emotion, 8(3), 425-429. https://doi.org/10.1037/1528-3542.8.3.425

Cameron, K. S., & Spreitzer, G. M. (2012). Positive leadership: Strategies for extraordinary performance. San Francisco: Berrett-Koehler

Collins, J. (2001). Good to Great. New York: Harper Business.

Deci, E. L., & Ryan, R. M. (1985). Intrinsic Motivation and Self-Determination in Human Behavior. New York: Plenum Press. http://dx.doi.org/10.1007/978-1-4899-2271-7

Emmons, R. A., & McCullough, M. E. (2003). Counting blessings versus burdens: An experimental investigation of gratitude and subjective well-being in daily life. Journal of Personality and Social Psychology, 84(2), 377-389. https://doi.org/10.1037/0022-3514.84.2.377

Fisher, C. D. (2010). Happiness at work. International Journal of Management Reviews, 12(4), 384-412. https://doi.org/10.1111/j.1468-2370.2009.00270.x

Grant, A. M., & Gino, F. (2010). A little thanks goes a long way: Explaining why gratitude expressions motivate prosocial behavior. Journal of Personality and Social Psychology, 98(6), 946-955. https://doi.org/10.1037/a0017935

The Must Have for Successful Leadership: Character | Ep. 4 | The Science of Leadership

In this episode of @TheScienceofLeadership, Dr. Tom Collins and Dr. Justin Hamrick discuss the importance of character in leadership. They define character as who you are and how you manifest yourself to the world. They explore the dual nature of character, which includes how you interact with yourself and how you interact with others. They emphasize the need for leaders to be able to lead themselves before they can effectively lead others. They also discuss the role of honesty and integrity in leadership and how leaders with good character are more likely to be trusted and followed. They provide practical tips for improving character, such as journaling, seeking accountability, and practicing virtues.

Key ideas covered in this episode include character, leadership, self-awareness, integrity, honesty, virtues, self-discipline, and accountability.

 

Takeaways

• Character is the bedrock of leadership and encompasses how you manifest yourself to the world.

• Leaders must be able to lead themselves before they can effectively lead others.

• Honesty and integrity are essential virtues for leaders and contribute to trust and followership.

• Improving character requires self-awareness, accountability, and practice of virtues.

• Leaders with good character are more likely to be successful and have a positive impact.

 

Key References

• Bass, B. M., & Steidlmeier, P. (1999). Ethics, character, and authentic transformational leadership behavior. Leadership Quarterly, 10(2), 181-217.

• Ciulla, J. B. (2014). Ethics, the Heart of Leadership (3rd ed.). Praeger.

• Burns, J. M. (1978). Leadership. Harper & Row.

• George, B., Sims, P., McLean, A. N., & Mayer, D. (2007). Discovering Your Authentic Leadership. Harvard Business Review, 85(2), 129-138.

• Gini, A. (2004). Ethics and Leadership. Business and Society Review, 109(3), 325-342.

• Walumbwa, F. O., Avolio, B. J., Gardner, W. L., Wernsing, T. S., & Peterson, S. J. (2008). Authentic Leadership: Development and Validation of a Theory-Based Measure. Journal of Management, 34(1), 89-126.

• Luthans, F., & Avolio, B. J. (2003). Authentic Leadership: A Positive Developmental Approach. In K. S. Cameron, J. E. Dutton, & R. E. Quinn (Eds.), Positive Organizational Scholarship: Foundations of a New Discipline (pp. 241-261). Berrett-Koehler.

• Trevino, L. K., Hartman, L. P., & Brown, M. (2000). Moral Person and Moral Manager: How Executives Develop a Reputation for Ethical Leadership. California Management Review, 42(4), 128-142.

• Peterson, C., & Seligman, M. E. P. (2004). Character Strengths and Virtues: A Handbook and Classification. Oxford University Press.

Book References

Kouzes, J. M., & Posner, B. Z. (2021). Everyday People, Extraordinary Leadership. Wiley, Hoboken, NJ. ISBN-13: ‎ 978-1119687016 Sun-Tzu. (2003). The Art of War (J. Minford, Ed.). Penguin Books. New York. ISBN: 978-0140439199

Differentiating Leadership: It Isn't Management | Ep. 3 | The Science of Leadership

In this episode of @TheScienceofLeadership, Dr. Tom Collins and Dr. Justin discuss the importance of character in leadership. They define character as who you are and how you manifest yourself to the world. They explore the dual nature of character, which includes how you interact with yourself and how you interact with others. They emphasize the need for leaders to be able to lead themselves before they can effectively lead others. They also discuss the role of honesty and integrity in leadership and how leaders with good character are more likely to be trusted and followed. They provide practical tips for improving character, such as journaling, seeking accountability, and practicing virtues. Key ideas covered in this episode include character, leadership, self-awareness, integrity, honesty, virtues, self-discipline, and accountability.

Takeaways

• Character is the bedrock of leadership and encompasses how you manifest yourself to the world.
• Leaders must be able to lead themselves before they can effectively lead others.
• Honesty and integrity are essential virtues for leaders and contribute to trust and followership.
• Improving character requires self-awareness, accountability, and practice of virtues.
• Leaders with good character are more likely to be successful and have a positive impact.

Key References

• Bass, B. M., & Steidlmeier, P. (1999). Ethics, character, and authentic transformational leadership behavior. Leadership Quarterly, 10(2), 181-217.
• Ciulla, J. B. (2014). Ethics, the Heart of Leadership (3rd ed.).
• Burns, J. M. (1978). Harper & Row.
• George, B., Sims, P., McLean, A. N., & Mayer, D. (2007). Discovering Your Authentic Leadership. Harvard Business Review, 85(2), 129-138.
• Gini, A. (2004). Ethics and Leadership. Business and Society Review, 109(3), 325-342.
• Walumbwa, F. O., Avolio, B. J., Gardner, W. L., Wernsing, T. S., & Peterson, S. J. (2008). Authentic Leadership: Development and Validation of a Theory-Based Measure. Journal of Management, 34(1), 89-126.
• Luthans, F., & Avolio, B. J. (2003). Authentic Leadership: A Positive Developmental Approach. In K. S. Cameron, J. E. Dutton, & R. E. Quinn (Eds.), Positive Organizational Scholarship: Foundations of a New Discipline (pp. 241-261). Berrett-Koehler.
• Trevino, L. K., Hartman, L. P., & Brown, M. (2000). Moral Person and Moral Manager: How Executives Develop a Reputation for Ethical Leadership.
  California Management Review, 42(4), 128-142.
• Peterson, C., & Seligman, M. E. P. (2004). Character Strengths and Virtues: A Handbook and Classification.
  Oxford University Press.

Book Reference

Kouzes, J. M., & Posner, B. Z. (2021). Everyday People, Extraordinary Leadership. Wiley, Hoboken, NJ. ISBN-13: ‎ 978-1119687016

Sun-Tzu. (2003). The Art of War (J. Minford, Ed.). Penguin Books. New York. ISBN: 978-0140439199

 

 

A Leader's Wake: Creating a Lasting Legacy with General Vince Brooks | Ep. 2 | The Science of Leadership

In this captivating episode of @TheScienceofLeadership, host Dr. Tom Collins welcomes distinguished military leader General Vince Brooks as they discuss the core principles of servant leadership. General Brooks draws on his military experience, especially in Iraq, to highlight the importance of humility, courage, and leaving a lasting legacy. He shares a powerful story illustrating selflessness and prioritizing the well-being of those you lead. Together, they emphasize that true leadership centers on the team, not the leader, and underscore the role of humility, self-reflection, and continuous learning in inspiring trust and collective success.

General Brooks is a West Point graduate and a veteran of three wars. He led 650,000 personnel as Commander of U.S. Forces Korea, Combined Forces Command, and U.N. Command, and served on the Joint Chiefs of Staff. Highly decorated, his honors include the Army Distinguished Service Medal with three oak leaf clusters and a Bronze Star. Post-retirement, he has joined the boards of several corporations.

 

Key Takeaways:

• Leadership Focus: True leadership is about prioritizing the needs and growth of those you lead, rather than seeking personal glory.
• Servant Leadership: Exercising servant leadership involves setting an example and subordinating personal interests for the collective good.
• Humility in Leadership: Humility is crucial in effective leadership; it helps leaders stay grounded and better connect with their teams.
• Continuous Learning: Great leaders are always open to learning and improving, valuing feedback and reflecting on their experiences.
• Creating a Legacy: The ultimate success of a leader is measured by the success and growth of their followers.

 

Resources: Connect with General Vince Brooks on LinkedIn | https://www.linkedin.com/in/vincent-brooks-757116189/

United States Military Academy at West Point | https://www.westpoint.edu/

 

Book References:

"Servant Leadership" by Robert Greenleaf ISBN-13:‎ 978-0809105540

"Leading with a Limp" by Dan Allender ISBN-13:‎ 978-1578569526

 

Unleashing Influence: The Power of Asking the Right Questions with Dr. Lori Armstrong | Ep. 6 | The Science of Leadership

In this engaging episode of @TheScienceofLeadership, host Tom Collins delves into the critical theme of communication in leadership with expert guest Doctor Lori Armstrong. They discuss the power of asking the right questions to enhance communication, build trust, and improve leadership. Drawing from her healthcare executive experience, Dr. Armstrong shares insights and practical advice for leaders, highlighting the role of curiosity, active listening, and fostering a culture of openness. Their conversation blends real-life examples with scientific insights, showing how thoughtful questioning leads to stronger relationships and better organizational outcomes—a must-listen for anyone aiming to improve their communication skills in leadership.

Dr. Armstrong holds a Doctor of Nursing Practice from Drexel University and has led at top institutions like Kaiser Permanente and Stanford. Now CEO and Chief Clinical Officer of Inspire Nurse Leaders, she helps equip nurse leaders for success. She serves on national boards and has received honors like the Silicon Valley Woman of Distinction award.

Key concepts in this episode include communication, leadership, asking the right question, clarity, understanding, care, trust, relationships, growth, critical thinking, problem-solving, clarification, engagement, participation, competence, autonomy, relatedness, relationships, innovation, curiosity, reflective questions, neutrality, timing, solution-oriented questions

 

Takeaways

• Asking the right question leads to clarity of understanding and accurate message delivery.
• Asking the right question shows that the conversation is important and that the leader cares.
• Asking the right question can have a profound impact on individuals and their lives.
• Asking the right question builds trust, strengthens relationships, and creates opportunities for growth. Asking the right questions enhances critical thinking and problem-solving.
• Asking questions facilitates understanding and clarification, encouraging engagement and participation.
• Asking questions in a curious and interested manner increases competence, autonomy, and relatedness among team members, fostering stronger relationships and innovation.
• To become better at asking the right questions, tailor questions to the person and context, be clear and specific, ask open-ended questions, be curious and not judgmental, use reflective questions, ask for clarification when needed, stay neutral, time the question appropriately, ask 'what else?', and ask solution-oriented questions.

 

Key References:

Enhances Critical Thinking and Problem-Solving

• Tofel-Grehl, C., & Feldon, D. F. (2013). Cognitive task analysis-based training: A meta-analysis of studies. Journal of Educational Psychology, 105(3), 763–775. DOI: 10.1037/a0033455.
• Paul, R., & Elder, L. (2006). The Miniature Guide to Socratic Questioning. Foundation for Critical Thinking.

Facilitates Understanding and Clarification

• Janssen, O. (2005). The role of frustration in communication: A theoretical framework. Academy of Management Review, 30(4), 723–739.
• Brownell, J. (2012). Listening: Attitudes, Principles, and Skills (5th ed.). Pearson Education.

Encourages Engagement and Participation

• Deci, E. L., & Ryan, R. M. (1985). Intrinsic Motivation and Self-Determination in Human Behavior. Plenum Press.
• Koestner, R., Ryan, R. M., Bernieri, F., & Holt, K. (1984). Setting limits on children's behavior: The differential effects of controlling vs. informational styles on intrinsic motivation and creativity. Journal of Personality, 52(3), 233–248.
• Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78.

Builds Stronger Relationships

• Reis, H. T., & Shaver, P. (1988). Intimacy as an interpersonal process. In S. Duck (Ed.), Handbook of Personal Relationships: Theory, Research, and Interventions (pp. 367–389). Wiley.

Fosters Innovation

• Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.